Pick a starting point — we'll tailor the demo to your use case.
💬
Customer Service
Handle tickets, chat, and voice queries automatically
RECOMMENDED
🧾
Order & Returns
Automate status checks, refunds, and cancellations
🔧
Tech Support
Troubleshoot, escalate and document support issues
Live preview
Your AI support team is already working.
These conversations are happening right now. AI is handling 87% without intervention.
Chat
Voice
Email
Active Conversations
14 open
Priya M.AI
My order hasn't arrived — it's been 6 days
just now
Rahul S.Human
I need to change my plan to annual billing
2m ago
Ananya K.AI
How do I reset my 2FA device?
4m ago
Vikram T.Waiting
Refund request — Order #4821
7m ago
87%
AI resolved
1.2s
Avg response
3
Escalated
🤖
Aria — CX Agent
Powered by AgentOS · Customer Service
Hands-on
Ask it anything.
You're now talking to the same agent. It'll handle most things — and tell you when it can't.
Where's my order?
I want to cancel my subscription
My account is locked
Refund policy?
🤖
Aria
CX Agent — AgentOS
Hi! I'm Aria, your AI support agent. Ask me anything about your account, orders, or billing — I'm here to help.
Under the hood
One trace. Full picture.
Every decision the agent makes is logged, explainable, and auditable.
🎯
Intent detected
Order status inquiry
Confidence: 0.96 · Matched in 28ms
↓
📚
Knowledge used
3 sources retrieved
Order FAQ · Shipping Policy · Returns Guide
↓
📋
Rule applied
CX-R-042: Late order
Threshold: > 5 business days · Offer: proactive credit
↓
🔁
Escalation
Not required
Resolved autonomously · CSAT predicted: 4.6/5
🎯 Intent: Order Status Inquiry
The agent identified this as an order-status inquiry based on keyword signals ("arrived", "days", "order") and prior context. No disambiguation was needed — confidence exceeded the 0.90 threshold.
0.96Signal: "hasn't arrived"
0.91Signal: duration ("6 days")
0.88Context: prior order ref
Configuration
Tune it. See it change.
Three controls. Live preview. No engineering needed.
Tone
Empathetic
FormalEmpatheticFriendly
Strictness
Balanced
Lenient
Balanced
Strict
Escalation threshold
Medium
LowMediumHigh
Live response preview
Scenario: Customer asking about a delayed order
I completely understand how frustrating it is to wait longer than expected for your order — I'm really sorry about that. Let me pull up your details and see exactly what's happening. I'll also apply a goodwill credit to your account right away for the inconvenience.
tone: empatheticstrictness: balancedescalation: medium
Impact estimate
What this could do for your team.
Based on typical deployments with similar setups.
78%
of support conversations handled without a human agent
₹18L–₹42L/yr
Estimated savings · 50-agent team · rough range
Example wins
⚡
Resolution in under 90s for order + billing queries — no queue wait
🌙
24/7 coverage across chat and email with zero staffing overhead
📈
CSAT +0.4 pts average in first 60 days post-go-live
Honest limitations
⚠️ Complex emotional escalations still need humans
⚠️ Accuracy depends on quality of your KB
⚠️ Voice latency ~1.8s — not instant
Take this forward.
No integration needed to explore further. Start a conversation or pull in your team.